Privacy Policy

1. Introduction

Markt ("we", "us", "our") operates the Markt email marketing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect billing information through our payment processor (Iyzico). We do not store your credit card details directly.

2.2 Usage Data

We automatically collect information about how you interact with the platform, including pages visited, features used, IP address, browser type, and device information.

2.3 Email Content

We process email content you create within the platform solely to deliver your campaigns. We do not read, analyze, or sell your email content.

2.4 Contact Data

You may upload contact lists to use with campaigns. You are the data controller for your contacts. We process this data only as instructed by you.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the platform
• Process transactions and send billing-related communications
• Send administrative notifications (service updates, security alerts)
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and abuse

4. Data Sharing

We do not sell your personal data. We may share information with:

• Email providers: Your configured SMTP/API provider receives email content and recipient addresses as instructed by you
• Payment processor: Iyzico processes billing transactions
• Infrastructure providers: Cloud hosting and CDN services that help deliver our platform
• Legal requirements: When required by law or to protect our rights

5. Data Retention

We retain your account data for as long as your account is active. Campaign analytics and logs are retained for 12 months. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• TLS encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Role-based access controls within the platform
• Regular security assessments and monitoring

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies.

9. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for cross-border transfers, including standard contractual clauses where applicable.

10. Children's Privacy

Markt is not directed to individuals under 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a notice on the platform. Your continued use after changes constitutes acceptance.

12. Contact

For privacy-related inquiries, contact us at [email protected].